Richa Srivastava
Learner & Technoid
Hello! My name is Richa and I am a computer enthusiast. I have completed the 3-year Advanced Diploma in Computer Systems Technology – Software Development and Network Engineering from Sheridan College Institute of Technology and Advanced Learning. My program has provided me with skills like troubleshooting and fixing hardware as well as software problems. I can work both in teams and individually. Also, I often help friends and family with computer related problems. I am confident that my education and skills can make a good contribution to any project.
- From: Bareilly, India
- Lives In: Missisauga, Ontario, Canada
- Age: 25
- Gender: Female
My Skills
Coding skills
Android Studio (Kotlin)
Swift (IOS app development)
HTML + CSS
Java
Other Skills
Communication skills
Time Management
Leadership
Project Management
Work Experience
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Technical Support Advisor
Transcom, Mississauga
2021, June - Present•Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
• Emulate or reproduce technical problems encountered by users, provide advice and training to users in response to identified difficulties.
• Provide business systems, network and Internet support to users in response to identified difficulties, collect, organize and maintain problems and solutions log for use by other technical support analysts. -
Service Analyst
Treasury Board Secretariat, Government of Ontario, Toronto
2019, September – 2019, December•Improved technical and transferrable skills.
• Worked in Cloud Computing, Project Management and Learning tools
• Developed teamwork abilities
• Created a tracking system for the Project Award Nominations
• Helped with implementation of version upgrade of Planview cloud software while working under Scrum master and used ProjectPlace for workflow management. -
Cashier/ Crew member
Wendy’s, Brampton, ON
2018, April – 2019, March• Dealt with cash and card transaction accurately while working in a fast-paced environment.
• Developed time management skills to ensure the completion of work on time.
• Improved communication skills and handled customer complaints.I have Completed the six year course of Sangeet Prabhakar degree.
Education
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Advanced Diploma
Computer Systems Technology - Software Development and Network Engineering
Sheridan Institute of Technology and Advanced Learning, Brampton, ON2017, September – 2020, December
Completed 3-year program - GPA 3.5/4.0 -
Capstone Project
QueueBuddy Web Application
Sheridan Institute of Technology and Advanced Learning Brampton, ON2020, January – 2020, December
Member of the team that built an end-to-end application called Queuebuddy
• Our team developed a simple and scalable virtual line system that allows businesses to virtualize the line - ups inside their store and nominated for best Capstone project by the faculty of Software Development and Network Engineering for our innovative solution.
• Developed a SMS/web application using Java Spring Boot API and Wix Website Builder.
• Kept track of the development and testing method by applying agile methodology and using tools like Jira.
• Launched our application in our production environment using AWS Elastic Beanstalk with appropriate SSL certificates.
• Worked with Sheridan EDGE for the development of this project and received Honorable Mention SDNE Capstone Competition Award. -
Intermediate
Indian School Certificate (ISC) Board
St. Maria Goretti Inter College, BareillyI have secured 75.6% marks in Intermediate Board Examinations.
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HighSchool
Indian Certificate of Secondary Education (ICSE) Board
St. Maria Goretti Inter College, BareillyI have secured 89.8% marks in HighSchool Board Examinations.
